Top 10 FAQ's about our Ambassador Programme.
What is the ep.education Ambassador Programme?
The Ambassador Programme is a guaranteed agreement between us and you to ensure regular and consistent work throughout the school year. It allows us to provide an exceptional service to our partner centres and schools.
If you choose to become an Ambassador Teacher, you commit to a certain number of hours each week. That could be over two, three, four, or five days. You agree to work with ep.education, and we'll ensure you get work on those days. If we can't secure you work, we'll still pay you.
How does it benefit you as an educator?
It works for you because you know what days you're going to get work, so you can put other plans in place around that. You won't book other appointments because you know you're going to get regular work and consistent pay.
Budgeting is easy over the course of the term: I know I'm on the Ambassador Programme for 8 weeks. That's this amount of work, and this amount of pay, so I can budget and plan for that!
It also means you're not waking up wondering if you're going to get called or not, you know you're going to get work on that day.
How does it benefit ep.education?
It works for us because we need to ensure that we have a reliable pool of exceptional educators available, whether that's in advance or in the morning. Schools and centres regularly have teachers calling in sick either the night before, a week before, or even on the morning. By ensuring that we have ambassadors ready and willing to go to work in the morning, we're able to fulfil our centre and school booking requests.
What are your responsibilities as an ep.education Ambassador Teacher?
When you sign up, all we ask is that you keep yourself available on your committed days. In the morning, log in to the ready2work app to say that you are up and ready to work that day, and we'll ensure we find you work.
Can I take days off or call in sick?
You can absolutely take days off if you or your child is unwell, or something has come up. We do ask that you give us as much notice as possible so we can put other plans in place and that you don't book appointments or find other things to do on those days. We know things do come up, but just make sure you contact us and let us know.
Will it stop me from receiving full-time work?
No, it won't stop you from receiving a full-time permanent or fixed-term contract! Many of our Ambassadors have secured permanent roles with us, but when you don't have that full-time contract you know you're still getting guaranteed work. The programme allows you to see a diverse range of centres and schools which may have fixed-term or permanent opportunities arise.
Will you adhere to my work preferences?
We will always try to acknowledge your preferences for work. There might times where we need you to travel a little bit further if there are no centres or schools in close vicinity. However, on the whole, you can be sure you'll get most of your work within the preferences you've set out during your registration with us.
Can I turn down shifts?
You can turn down work. It might be too far for you to travel on that day, or might be a school you don't want to go to, that's completely fine. In those instances, we'll do our best to try and find alternative work for you. However, if you're regularly turning down shifts, especially those within your preferences, we won't be able to pay you for those days.
What if I get offered work by another school or agency?
If you get offered work elsewhere during the period of your ambassador contract, you do need to ensure you say no to that work. We can only commit to paying you if we know that you'll be available for us. Some teachers who have prior relationships with schools have asked to be booked through ep.education. When you're not under the ambassador agreement, you are able to go and work with other centres, schools, or agencies privately.
Will I only be called on the morning of the shift?
Not always; ideally, we look to get you booked in advance where possible. You won't only be called in the morning if you're getting requested at schools or you're the right educator for a certain advanced booking. We always try to place the right educator into the right booking. However, the Ambassador Programme does give us the option of having teachers available in the morning. We tend to get a lot of morning bookings, and because we know you'll be available to us it does help us ensure we can fill those bookings.
If you have any further questions about becoming an Ambassador Teacher, please reach out to your consultant and they'll be able to clarify any queries you may have.